Tuesday, October 27, 2009

That Pretty Much Just Sums Up The Last Few Weeks At Work

So, I had a bit of a time at work today.

To set the stage, let just say that I haven't had to go into work very much the last few weeks...basically, I've worked 2 days in the last 3 weeks.

So, unsurprisingly, especially with my luck, the password I use to log into the registers expired.

No big deal, usually. I went in, changed my password, and went to log back in. As you might imagine considering the tone of this blog so far, it wasn't that easy. When I try to log in again, it tells me that my password is still expired.

Yeah.

So, I do the logica thing and try to change my password again. However, as I do this, I get a lovely screen basically saying "You're locked out the system, sucker! Call the Help Desk!" So, the Help Desk gets a call...and I met with a recorded message that says "The password system is working slow today. If you change your password, wait 5 to 10 minutes. If you try to change your password again, you will be locked out for 30 minutes."

Great.

So, one of the poor girls at the jewlery counter have to come over and cover the register that I am supposed to working at, while I go and help to fold clothes and such. A half-hour later, I go back and try to log on.

Same screen.

So (and the auditor in Amanda was not happy about this), I just used to number and password of the girl that was covering the register. So, I wait a full hour before trying again. Guess what happened? Yep...the same screen. So my manager decided take things into her own hands, and called the Help Desk for me...since, you know, she can sit and the office and wait for them to do their thing without customers staring at her.

Of course, the Help Desk does not live up to its name. The supposedly all-powerful override password fails to override. So, she comes back out, and shrugs.

About 45 minutes later, I get a break. She says let's try changing it one more.

Luckily, this last time, it worked.

So, basically...it took me 3 hours to change a password.

And some people wonder why I'm looking for a new job.

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